Problem: bodies and associations that work with the settled migrant community (hospitals, health structures, local authorities, social cooperation bodies, employment centres, etc.) and with transiting ones (e.g. bodies and associations that support the migrant population at reception centres) tackle language communication problems in an improvised and limited manner. 

This gives rise to serious consequences: 1) inadequate efficiency of the services; 2) stress and inefficiencies borne by the operators; 3) transmission of incorrect, incomplete and out-of-date information; 4) lack of dialogue, confidence and exchange between operators and the migrant population;5) risk that the services offered will be replaced by ones from informal structures with the possibility of entrapment "trafficking" networks.

The aim of the questionnaire is to: Assess the level of: stakeholders' involvement to a communication dimension (interlinguistic and otherwise) that is structured and oriented towards the needs linked to the horizontal priorities and to the sectoral priority of improving educators' skills.

ability to use the most appropriate forms of communication for resolving the problems of communication with the migrant community in connection with the horizontal priorities of inclusion and active participation.

ability to  activate an effective communicative dynamic horizontal inclusion and active participation priorities sector priority to improve educator skills.